SMART SELL

Overview

Industry leading Customer Relationship Management (CRM) platform designed to manage cross-sell, up-sell and other organisational sales initiatives. Smart Sell solution comes with contextual intelligence, powered by proprietary AI-driven technology, machine learning algorithms and adaptive business planning and design studio. Its dynamic visual campaign design tool that will help organisations to design customised marketing campaigns and track leads and manage all initiatives in one place. Smart Sell is a CRM powered by AI, machine learning, a sophisticated decision engine and a workflow management process, which includes: • Customer experience planning and initiation • Inactive Customer Activation • New Customer Acquisition • Customer account and experience management, cross-sell and upsell • Sales force relationship, meeting notes and diary management • Sales campaign creation to approval workflow • Campaign initiation workflow (Call Centre, Field Agent to Customer onboarding