Ticket to Sales Order

Overview

Helpdesk Ticket to Sales Order for Odoo is a productivity-enhancing module by Wan Buffer Services that enables businesses to connect helpdesk tickets to sales orders, streamlining collaboration between support and sales teams. With this solution, users can create new sales orders from a ticket, or link existing ones directly, ensuring full traceability and improved workflow between customer support and the commercial process. All actions are logged in Odoo’s chatter for complete visibility. This improves coordination between teams, reduces manual duplication, and gives organizations a transparent way to track how service tickets contribute to revenue.