CRM - Customer Relationship Management

Overview

UNFYD®CRM is an end-to-end customer relationship management tool which enables a 360-degree customer view from lead to retention. It aims at improving the relationship with existing customers, finding new prospective customers, and winning back former customers. It helps better utilization of the collected data and allows businesses to popularize marketing campaigns in a more effective way and allows business to maximize up-selling and cross selling through proper usage of stored data about the customers wants, needs, and patterns of purchase.