360 Customer / Inventory

Overview

Marand’s 360 Customer / Inventory is a customer & product inventory management system, designed and engineered for communications service providers (CSPs). 360 Customer / Inventory is a single point of truth for customer data, billing account data, and subscription data (including assigned products, product characteristics, and assigned prices). 360 Customer / Inventory manages all customer & product-related data for fulfillment, assurance, and billing processes, as well as for various systems of digital customer engagement. Thanks to its generic design and reliance on open standards, 360 Customer / Inventory easily accommodates various products and services: from traditional telecom services to modern cloud-based ICT services and industry-specific vertical solutions delivered by either CSP or its ecosystem partners. The product inventory component can store product instances for any product specification & product offering, defined in the unified product catalog (UPC).