CRMNEXT

Overview

CRMNEXT is a cloud-native Customer Relationship Management (CRM) platform, powered on BUSINESSNEXT, that enables banking & financial service leaders to deliver faster products & services to customers anytime, anywhere. It is used by more than 1 million bankers to manage more than a billion customers on its platform globally. The only Gartner Magic Quadrant vendor that offers multi-cloud deployment options: on-premise, hybrid, private or public cloud. CRMNEXT picks up where traditional CRMs leave off, enabling work simplification, AI/ML-powered robotic automation, faster fulfillment, & greater empowerment for both users & customers. CRMNEXT empowers banking leaders, relationship managers (RMs), & users to eliminate the barriers between human & digital channels, innovate faster & maintain amazing customer experience across all channels, from a single, unified platform. It has to its credit the largest banking CRM implementation globally & has proven scale with 50,000+ concurrent users.