Airtool CRM

Overview

Airtool CRM gives sales, account management, and support teams a single view of every customer: pipeline, account history, open cases, and revenue analytics all in one place, with no switching between systems. A lead becomes an opportunity, an opportunity becomes an account, an account generates support cases and renewals. All in the same system, with the same identifiers and the same history throughout. When a deal closes, the order flows straight to the ERP. No need to sync jobs. AI is built in, scoring deals by risk, drafting follow-up emails grounded in the contact's history, and surfacing next-best-action suggestions based on your team's own win patterns. The rep always reviews before anything goes out. Your customer data stays inside the system at all times. Available in the cloud or on-premise, and built to scale with your commercial operation. Part of Airtool Business Suite, which also includes ERP, HR, and Project Management.