Orion solutions

Overview

Orion optimises, automates, and accelerates your energy billing, customer management and market interactions. The Orion CRM is an intuitive and highly automated, dynamic customer management platform. This powers low-touch customer lifecycle processes that enables best-in-class cost-to-serve compared to competitor offerings. From a single instance you can manage and bill millions of customers, multiple retail energy brands, and any utility product type. It supports B2C and B2B billing for electricity, gas, solar, non-commodities, water and ISP services. A flexible architecture and extensive configuration library help you evolve and scale your technology suite as you need. We offer a range of bolt-on-modules and off-the-shelf 3rd party API integrations. Orion currently supports retailers across Australia, New Zealand, the US and Middle East.