Multichannel eCommerce Customer Service Helpdesk Tool

Overview

The Multichannel Customer Service helpdesk tool is a stand-alone product found on the 3Dsellers platform. It can be purchased individually or added to a bundled subscription. We include a second tool for bulk-managing eBay cases at no extra cost when purchasing this tool. Our eCommerce Customer Service software creates a multichannel contact center for your team to quickly and automatically reply to buyers while taking order actions on the same page. From automatically assigning teammates new tickets to resolving eBay cases, the Multichannel Customer Service tool saves countless hours of work and improves the service of thousands of sellers worldwide. 3Dsellers multichannel eCommerce Customer Service helpdesk integrates with Amazon, eBay, Shopify, Etsy, WooCommerce, and more.